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W2W Newest Features Added


Now Drag/Drop Shifts on Calendar Week

Move shifts between days of the week

Drag drop shift or Ctrl drag/drop to clone a copy of a shift to another day for the same position.

drag drop shift calendar weekly
Time Off Can Appear on Calendar Week

Use the Change Layout link to add Time Off to the bottom of the Schedule

Choose whether to show time off on that Calendar Weekly view or to include approved time off on the printout.

add time off to calendar weekly view


New Biweekly Statistics View with Target Hours

Helpful for those with a two week pay period

In the top menu under Schedules choose Statistics > 2 Weeks (compare target hours).  Set target hours by clicking the pencil icon in that column.  Show all columns available using the “Change Layout” link.

bi weekly schedule view


Position Group Dropdown on Add Employee Page

If you use Position Groups you can set that filter on the dd Employee page

This allows users with a lot of positions to filter to show just certain groups of positions when adding an employee.

Add employee new position group dropdown


Fast Pending Trade/Pickup Approval 

Now you can click the Pending Trade icon for quick access

On the By Employee schedule view you can click the tradeboard icon next to the shift to open a layer where you can view and approve/deny that offer.

Click pending trade icon to approve



New Template Viewer / EditorTemplates in the Schedules Menu

Quickly view, update and add shifts to a saved template

Managers with permission to “Import Templates” can view the shifts in a template and managers who also have permission to  “Save / Edit Templates”  can make changes to templates.

You can quickly see the shift counts for various positions, employees and days and also bulk edit and add shifts and save the template with the same name or save as a new name.   →More

Quickly approve Trades/Pickups from Shift Change

Now the tradeboard notice is clickable on the Quick Shift Edit and Shift Change window

Approve Trade on Shift Change Layer

Trade approval layer

Improved Reports Section with Find & Favorites

Our custom reports and third party exports are now separate and easier to find

You can preview the coming “Reports” section improvements by clicking the”Try our New Reports Pages” button off your “Reports” section. The new “Reports” section will have three tabs: one to direct you to our standard reports, and the other two tabs “Custom Reports” and “Third Party Exports” allow you to see recently used reports at top and star your “favorites”, making it helpful to see them at the top of your list. And to quickly locate your reports, try the “Find” feature by typing the report name   →More

New “Refer a Friend” Program

Quick and easy way to give 45 day trials & earn a free month or a $30 Amazon gift card

Share the love by referring friends and giving them a 45 day free trial.  Track your referrals right in your account and now can choose award of either free month on your subscription or a $30 Amazon gift e-card. Check out the details by choosing from the top menu SETTINGS, then click the “Refer” tab or choose Refer a Friend in the top menu under SETTINGS.

On Messages List pages use  “Find” to Locate Messages

Start typing a word to filter your messages and quickly find them

On your Old and Sent Messages you can use the Find field to locate messages quickly.  If you have more than 50 messages saved you can click the link to view all and then use the Find to search all.

find messages


Ability to have users “Confirm Receipt” from forwarded message emails
Now view on Mgr sent messages whether message was read or confirmed by email

Confirm you received this message buttonThis feature is for manager “sent” messages and will allow forwarded message email recipients to click a link to confirm that they received it. This is helpful when sending a notice to many employees, for example, and you want to see who have viewed it only OR confirmed receipt by email.   →More

Updated “By Employee” & Calendar Week Schedule View

When you scroll down, the date row stays visible at the top for easy reference

This feature is available in most browsers, and can be quite handy when scrolling down the page.


Quickly send Employee Sign In Instructions from Employee List 

Check off one or more employees and click to send them sign in instructions

While you can always send sign in instructions to all employees who have never signed in and you can send from any Edit Employee page, now you also can go to your Employee List page and check off one or more employees and click the link to send the selected employee their individual login instructions.   →More

Improved Time Off Editing

See conflicting shifts and choose whether to unassign

This was previously added for the approving Time Off page, but now also works on the Edit Time Off page. Note that when EDITING a time off the conflicting shifts default to not be unassigned but you can check off to unassign them if you like.

Added Ability to Quickly Approve/Deny Trades or Pickups

From the Quick Shift Edit layer you can click to approve or deny requests

When you click a shift on the By Employee or Schedule Grid view that has a pending trade or pickup on the By Employee or Schedule Grid view, you can click the highlighted notice and approve that trade or pick up right from that window.  


Quickly Approve/Deny Pending Time off from By Employee & Grid views

Click any Pending Time off to approve or deny it from that page.

This feature can make it easy to see the scheduled shifts and also the pending time off and approve or deny each one right from that page.

Employees Details Schedules pages show Time Off and Tradeboard Icons

Quickly view the employee’s shifts along with pending and approve time off and TB icons

Now the manager view of an employee’s schedule in the view employees details page includes their pending and approved time off and also indicates if shifts are on the tradeboard or awaiting manager approval.

New Third Party Solutions Exports

Exports for over 50 different programs on the Reports page

Don’t see your preferred program? Just email us to request a new Third Party Program Export and we would be happy to see if it can be added.

Payment confirmation emails will include a printable paid invoice

When paying from within your account we will include a paid invoice for your records

This confirmation email will be similar to what was sent in the past, but will also now include a printable paid invoice that will include the last four digits of the credit card. This email is sent only to the payer’s email as entered when you make a payment through your Settings>Payments page.



Improved “Bulk Edit” on the Schedule Grid

Quickly update multiple shift details

We updated this feature to allow for selecting multiple shifts and when you click “Bulk Edit” you can now clear the description on the selected shifts.

New “Count of Days Scheduled” Report

Printout or Export a breakdown of By Employee Details 

A new reports added “By Employee – Days Scheduled” that includes the list of employees and the shifts, hours and approximate cost and also includes the count of days scheduled in that date range.  This can be useful for organizations that need to determine the number of days each employee has been assigned in a given date range in addition to their total hours and approximate cost.

Message Details Now Has Clickable From: Employee Name

To quickly view that employee’s details 

This allows you to quickly see that employee’s details: Information, Schedules/Preferences and Time off right from the message details page.

New Third Party Exports on Reports Page

Now we provide exports to:

  • UTA/WorkBrain
  • IntegriTime
  • ADP® ezLaborManager® Time Punch Import

Ability to have users “Confirm Receipt” from forwarded message emails

Now view on sent messages whether message was read or confirmed by email

This will allow forwarded message email recipients to click a link to confirm that they received it.  This is helpful when sending a notice to many employees, for example, and you want to see who have viewed it only OR confirmed receipt by email.

Payment confirmation emails will include a printable paid invoice

When paying from within your account we will include a paid invoice for your records

This confirmation email will be similar to what was sent in the past, but will also now include a printable paid invoice that will include the last four digits of the credit card.  This email is sent only to the payer’s email as entered when you make a payment through your Settings>Payments page.

Previous New Features:

“Bulk Edit” Employees

Quickly update multiple employee details

You can quickly update some or all employees on the EMPLOYEES > List page grid.

This can be useful to update the AutoFill maximums for a number of employees at once or to select certain employees and quickly set them into a Priority Group.  →More

bulk edit employees


Better Control of your Publish Notifications

Choose to only send notifications to those scheduled that week.

Managers with permission to change company settings can go to their SETTINGS>Info page and choose to only send Publish Notifications to those who are scheduled in that week. 

Quickly view break times and shift paid hours

Can help spot if a shift was entered with the wrong AM/PM etc.

The Grid schedule view now has three new columns you can use to view for each shift:

Paid Hours – the hours W2W is using for that shift (whether set manually or autocalculated)
Total Hours – the actual time between the shift start and end time
Unpaid Hours – the difference between Paid Hours & Total Hours (so for instance the unpaid break time)

So by clicking for instance on the Pd Hrs column title twice, you will sort the longest shifts to the top (which can help spot a shift set to the wrong AM/PM) or you can sort by the Unpaid Hrs to be sure no shift looks like it has an incorrect unpaid break time.


Prevent employees from asking for certain dates off!

Managers with permission can set up Time Off “Blocked Dates”

On your TIME OFF> Time Off Blocked Dates page you can see a quick list and count of the approved, pending and denied time off for any date and you can add a block to any date to prevent new requests from being submitted.

Any date in the future can be blocked. You can block “All Positions” and have no requests for that date or you can specify a Position or Position Group for the block and each date can have any number of Positions blocked. Then when an employee who can work that Position tries to submit time off that overlaps that date, they will be blocked and told they cannot request that date off.

time off block out dates

Only managers with BOTH permission to “Approve / Deny Time Off” AND “Change Company Settings” can add time off blocks.  Other managers can see blocked dates but they cannot add or edit them.

Approve Time off and Choose to Keep Conflicting Shifts Assigned

Helpful when you have overnight shifts

Now on the Pending Time Off page, you will see a checkbox next to each conflicting shift.  If you uncheck a shift and then approve the request, that will keep the employee assigned to that shift.

approve conflicting shifts

The employee will receive a notification of the time off approval and also be reminded of the shift you chose to keep assigned if that shift is on a published week.

Now See Pending Time Off Requests along with Approved on the By Employee Schedule View

Managers with permission to approve time off can view and click any Pending Time Off on the By Employee view to approve or deny it right in the popup window.

If your Change Layout is set to show Time Off, you will now see not only the approved time off but also any pending time off.   You also can choose to keep any conflicting shift assigned if you like.

pending time off requests on by emp sched view

Restore Multiple Deleted Employees

Saves you time when restoring a number of deleted employees

Helpful for seasonal organizations who bring back many employees at once.

On the EMPLOYEES>Deleted Employees page, you can now check off a number of employees and click the “Restore Employees” link to restore them all at once instead of one-by-one.

restore multiple deleted employees

New Third Party Exports on Reports Page

Now we provide exports to:

  • DayForce
  • DayForce-Extended
  • NewWorld Systems ERP
  • Advanced Tracker
  • SunGard Pentamation
  • Aloha
  • Heartland

Notifications Emails are HTML

Any user can choose to change back to plain text

Now our email notifications are sent out as HTML.  If you have any trouble with the format of your notices you can always set your email back to receive the older “plain text” type emails on your SETTINGS> My Notifications page by clicking to Edit the email and choosing “plain text” as the type.

Previous New Features Added:

View recently deleted shifts on new schedule view!

Managers with permission to add shifts can also restore deleted shifts

This new schedule view allows you to quickly search, find and filter through shifts that have been deleted from that schedule week in the past 45 days. You can review the deleted shifts to view when they were deleted and who deleted them.

Also managers with permission to Add shifts can Restore selected shifts to put them back in the schedule if needed and on published weeks you can check off to send a notification to affected employees. Note that when restoring shifts our system does not check for conflicts, so you may want to run ‘Analyze Shifts’ after restoring.

Also, all schedule views have a new “Recently Deleted Shifts” count link at the bottom of each week next to the Schedule History link, and the Shift History log of recent shift changes will include when a shift is deleted so you can see that information when running the ‘Export Recent Shift History’ off our “REPORTS” section. →More

restore recently deleted shifts

New “Shift Grid” Schedule View

Makes it easy to locate shifts and view any column of information

This new schedule view allows you to quickly sort, search, find, analyze and filter the list of shifts. 

You can check the box to select some or all shifts and then send a message, unassign, send a shift reminder, copy to clipboard or delete the selected shifts.  You also can “Bulk Edit” shifts (see below).

new shift grid view

Bulk Edit Shifts in a Week on the New “Shift Grid” Schedule View

Select shifts and make a change to all those shifts

On the new Shift Grid schedule view, you can sort the view, check off all or some of the shifts and then click to “Bulk Edit” those shifts.

This allows you to quickly change the color, category, times, position, duration or description of selected shifts all at once.

bulk edit shifts on new shift grid view

New “Deleted Employees” Grid

Advance sort and find options

Now you can view the list of deleted employees and sort by any column, and the view defaults initially to put the most recently deleted at top of page. Managers with permission to Add Employees can also Restore an employee, which assigns them a new temporary username and password. It does not reassign them to any previously unassigned shifts. 

new deleted employees grid

New Super Fast “FIND” Feature on Grids

Quickly search any grid to locate any employee or shift

As you start typing in the “Find” box, the grid will be limited to just matching employees on the Employee List pages or to those shifts on the new Shift Grid and Shift Change window.

Click the ‘X’ on the Find box or the yellow filter banner to cancel Find.

The Find feature looks in all the columns you have chosen with the ‘Select Columns’  

new super fast find feature on grids

Customize our “Employee” Label

Now the Main Manager can choose from a list of labels

Some managers prefer not to label their workers as “employees.” Now the main manager can customize this label on their SETTINGS>Info page. 

Choices now include: Employee, Contractor, and Worker. This affects what managers and employees see in our system and also the notifications that are sent out by email. 

Note, however, our Help files & videos and support answers will still refer to the default ‘employee’ labels.

customize our employee label

Handle Multiple Usernames with new “Switch List” Feature

Quickly access multiple usernames through a single login

Many users have multiple usernames, ex. if they have a manager and employee login, or if they are a manager or employee on more than one WhenToWork account.

Now you can pick your favorite login as your ‘power username’ and create a ‘switch list’ to associate your other usernames with it, then in the top menu a lightning bolt icon will have a drop down menu so you can quickly switch to another username’s display. This makes switching between displays easier, and if you “Shift-click” the username it will open the new session in a new browser window.

Note if the login details for a username in a switch list are reset or deleted, that username is automatically removed from all switch lists.

Managers can add other manager and employee usernames. Employees can only add other employee usernames. The usernames can be for another login on the same account, or a different account.

multiple switch list feature in settings


New Time Off Calendar Highlights Requested Days

Now you can see on the calendar the days included

When managers or employees add time off, as they choose the number of full days off the calendar will highlight the associated days in the request and the ‘Until midnight on …’ note will make it clear what the end date of the time off will be.

new time off calendar highlights requested days