When you upload a logo it is resized to be 150 pixels wide in our displays. If your graphic shape scales tall it can cause the header to be tall on your printouts. You can resize your logo to have whitespace on the sides or send your logo to firstname.lastname@example.org with your account number and we can try to help you resolve any issues.
If you uploaded a logo and would now like to remove the logo from your account, you can upload a blank graphic to replace it.
If you right click the link below, you can download a blank file to your computer (likely you will find it on your “Downloads” folder):
Then go to your SETTINGS>Company/My Info page and upload that clearlogo.gif graphic to your account to replace the current logo.
If you have any trouble with this process, email email@example.com and we’ll be happy to help.
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