To keep our subscription prices low, our business model is to handle all support via email. Most emails are answered within minutes.
Or you can email firstname.lastname@example.org (please include your account number).
We provide full and free support for all paid and trial users.
No Phone Number?
Our business model is to have our support team focus on quickly answering your questions via email.
This can be beneficial for many reasons:
We realize this business model is not for everyone, but hopefully you will become confident that our email response time is quite fast and our emails are helpful in answering your questions.
We can assure you that we have real people answering your questions. Phone calls are just not a cost-effective method of communication for us.
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