Our subscription pricing is based upon the duration you choose and the total number of employees you will have on your Employee List page.
Your total number of employees includes all employees in the system for your account (which can be seen on the Employee List page in the upper right) and employees in any linked accounts. Deleted employees are not included in the total.
If your employee level looks high and is more than the number of employees listed on your Employees List page then this likely means your account is covered under a group subscription and is benefiting from “group pricing.”
To view your total number of Employees in your account:
From any page:
- In the top menu, hover over SETTINGS and choose Payments – Billing
- The current number of employees in your account (and any other linked accounts) can be found in the first step.
If the number of employees showing there is more than expected, it may be due to your account being linked under a Group Subscription which means one payment is covering the combined total employees on all linked accounts, resulting in a lower overall cost.