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Ways to Communicate

Ways to Communicate with Helpers, Coordinators & Third Parties

There are many ways you can communicate with others using WhenToHelp.

Email Sign in Instructions to Helpers
You can email or print sign in instructions that include the user’s unique username and password. More

Email Sign in Instructions to Coordinators
You can email or print sign in instructions to one or all helpers that include the coordinator’s unique username and password. More

Automatic Email & Text Message Notifications
Each helper and coordinator can sign in and add their email or text message addresses and set which notifications they want to receive at each address. Ex. when a shift they can pick up becomes available, etc. More

Send a Message
Each user can write, send, and receive messages through the MESSAGING section and they can also forward messages to their email address. →More

Send Schedules When You Publish
Helpers can choose to be sent their schedule and a list of open shifts on the Tradeboard when you publish a schedule week or change one of their shifts. →More

Send Schedule Reminders
Sometimes you may want to send a message to all helpers working this weekend, or just remind helpers of their shifts tomorrow, etc. →More

Message Some or All Helpers Assigned a Certain Time, Day or Week
Along with schedule reminders you can use the Schedule Grid to sort, filter, find etc various shifts and check off the shifts and send all assigned helpers a message. →More

Automatically Email Helpers When Shifts Open Up
Helpers can automatically be emailed or sent a text when a shift they can work becomes available. →More

Send Urgent Text Message Alert
You can send a short text message to all helpers and coordinators who have signed up to receive them. →More

Post Notice on Helper Homepage
You can post a notice on the homepage for all helpers and coordinators to see and you can also include links to web sites or online documents etc. →More

Post Entry to Bulletin Board
You can post a bulletin to your Organization Bulletin Board for helpers and coordinators, and also give helpers permission to post bulletins. →More

Print Schedules
You can print schedules using any of our 13 different configurable, printer-friendly views, or print an individual helper’s schedule, or a filtered schedule. →More

Include Notation with a Shift
Each shift can include special instructions or information you want the helper to know about that shift. →More

Include Notation for a Schedule Week
You can add schedule notes for each week – either private notes for coordinators or notes that helpers see when they sign in and those notes are also included when helpers receive their schedules via email. →More

Share a Google Calendar
You can share a Google Calendar that includes all or some of your shifts. This can be helpful when you want to communicate schedules to third parties without a username and password. More

 

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