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Set Helper Termination Date?

W2H does not have a way to set a future date for termination of a helper, so you cannot enter their future last employment date. When you delete a helper, they are immediately deleted.

The best method to indicate a future termination date would be is to enter a Time Off for the helper that begins on the day they are leaving, with a description that makes it clear that they should be deleted from your account after that date.  The Time Off would then prevent them from being assigned during that entered time period until you delete them. 

Note that this would send an automatic notification to the helper about the time off if their notifications are set up to send those out. You might want to go to your HELPERS> Notifications Grid and uncheck that helper for that notification and click Save if you want to prevent them from being emailed about the time off you are entering. Also if you let helpers view time off they will see this time off if they look at their time off section. 

Please notify the helper immediately when you delete them at W2H so that they don’t contact our support team inquiring about why they cannot log in.

When you delete an helper, they’ll be immediately removed from all shifts and their login will be disabled, so you don’t want to delete them until they actually leave your employ.

 

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