Email Addresses Marked “None”
When a helper email is highlighted yellow and starts with ‘NONE,’ this means that no notifications have been set up for that email address. When you first enter a helper email, all notices are defaulted off.
Normally helpers sign in and set up their own notifications. You can send an email with sign in instructions to all helpers that have never signed in using that link on the List Helpers page. They will receive their username and password via email and can sign in and set up their notifications.
To set an Individual Helper’s email notifications:
From any page:
- In the top menu, choose HELPERS
- Click the Email field for the helper
- Click the “Add/Edit Notifications” link
- To add notifications – check off the notices for that helper
- Click the Save button
To review all your Helpers’ email addresses:
From any page:
- In the top menu, choose HELPERS>Notifications Grid
- To add notifications – check off the notices for any helper in the grid
- Click the Save Changes button
highlighted e-mail address not receiving emails