Browser problems – checking for Spyware/Adware Malware programs on your computer
If your browser or computer is freezing, or if your browser is getting stuck when you are accessing our site, it is likely due to your computer being inadvertently infected with a malware program that is interfering with access to secure (https) sites such as ours. This can happen in a variety of ways, including opening infected email attachments.
If you have these types of issues, we recommend that you run one or more anti-spyware/malware programs on your computer to detect and remove any offending programs.