Why can’t Helpers see each others’ phone numbers?
For privacy reasons, the default setting for the helper’s phone and email information is set to only allow coordinators to see them.
Each helper can sign into their helper account and go to their “Info” section to change their phone and email options so that all other helpers can see it if they choose. Then if shared, their phone and email will appear in the “Staff” section for other helpers to see.
You could send a message out to your helpers encouraging them to change their settings so other helpers can see their information. But this is an option each helper must decide to change based on their own privacy concerns.
If your organization prefers to force this information to be shown to other helpers, we recommend you print the Helper List to a pdf and email it to all helpers or that you post it online and link to it from your Helper Home Page Notice.
Only Coordinators can see my phone numbers