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WhenToWork Help

For Employees/Workers

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Video Demo

Getting Started
Overview – W2W Basics
Setting Prefer & Dislike Preferences
Everyone’s Schedule
Apps for iOS & Android
Time Off
Trades & Pick Ups
Adding & Editing Shifts
Multiple Usernames – Switch List

How To Access

Your Username & Password

First-Time-Through Steps

Regularly Signing In

Have Multiple Usernames?

Mobile Access

Mobile Version Tips
iPhone App
iPad Use
Android App
Signing In with Blackberry
Windows & All Other Smartphones

Use WhenToWork To…

See What’s New
View Notices from your Manager
Check Your Schedule
Export to Google Calendar
Sync your Schedule with Outlook
Download Shifts to Outlook Manually
View Shifts on iPhone Calendar
View the Bulletin Board
Change My Information – Profile – Settings
Change my username/password
Email & Text Message Notifications
Text Notices – find your text email address
Send & Receive Messages
Incoming Texts Not "Grouping"

If allowed, you also can…

View Everyone’s Schedule
See Other Staff’s Availability
Set Your Prefer / Dislike Work Time Preferences
Ask for Time Off on a Specific Date
What do shift colors mean?
Cancel a Pending Time Off
View Staff List & Another Person's Schedule
Set Preferred Positions or Locations
Set Your Own Cannot Work Times
Add Bulletins to the Bulletin Board
Trade & Pick Up Shifts
Add Your Own Shifts
Edit Your Own Shifts
Cancel a Pending Trade

FAQs

I have a shift I want to get rid of…
Automatic Shift Reminders
Cancel a Pending Trade
Change my username/password
Need to Reset password regularly?
Why can’t I pick up an open shift?
Where can I see my total scheduled hours?
Why don’t I get my messages by email?
I am a manager - why can't I edit schedules?
When I click links nothing happens!
My window turns blue & does not close
Signing in from a mobile device
Latest W2W Features
Can I get my pay stubs here?
Can I call W2W?

Apps for iOS & Android

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WhenToWork, Inc - WhenToWork.com