Take five to hide and see what’s happening in WhenToWork.

Is Your Scheduling Getting Easier Each Week?
Building a schedule from scratch every week is exhausting work. And yet, a lot of managers do exactly that, re-checking the same availability constraints, reassigning the same positions, and recreating the same weekly patterns each time.
If you are in the boat of feeling exhausted, let’s dive into some WhenToWork features that could take some tasks off your plate.

The Easy Button: Schedule Smarter, Schedule Faster
We are all about working smarter, not longer when it comes to scheduling. If your daily scheduling tasks keep growing, no matter how many things you check off your list, here are four things to start doing that will make your scheduling life a little easier.
- Let Staff Tell You What They Can’t Do (And Have It Stick)
Every team has staff with availability constraints that don’t really change week to week. A student who can never work Monday mornings. A part-timer who’s unavailable every Friday evening. A volunteer who only comes in weekends. If you know this and your setup doesn’t, you’re manually accounting for it every single time you build a schedule.WhenToWork lets you record repeating “cannot work” times directly on an employee’s profile. Once it’s set, that constraint is carried forward automatically. AutoFill respects it. And when you’re assigning manually, you’ll see it flagged before you make the mistake. It sounds simple because it is. But the time it saves compounds fast.
See how to set recurring unavailability
- Tell AutoFill Which Position Each Person Prefers
A lot of teams have staff who are qualified to work multiple positions. Yet, some are clearly better at, or prefer, one position over the others. Without position preferences, AutoFill doesn’t know the difference. It just fills gaps.Position preferences let you rank how strongly each staff member should be assigned to each of their eligible positions. AutoFill uses those preferences when building the schedule automatically, so you get a closer match to how you’d actually assign things by hand. It’s not a rigid rule, just an informed suggestion built into the system. For teams with a lot of cross-trained staff, it reduces the reassignment work after AutoFill runs.
- Stop Rebuilding the Same Schedule From Scratch
If your schedule follows a consistent pattern, even a loose one, templates are the most straightforward time-saver in WhenToWork. You build the shift structure once, save it as a template, and import it as your starting point the next time you open a new week. You can still make adjustments for coverage gaps, time off, and trades, but you’re editing, not rebuilding.While most know that WhenToWork supports weekly templates, most don’t take advantage of using day templates or holiday templates. Week templates are useful for teams with consistent multi-day patterns. Day templates work well for operations that repeat the same shift structure on specific days but vary by day of the week. Either way, the idea is the same: do the structural work once, and spend your scheduling time on the exceptions rather than the foundation.
- When Your Scheduling Rules Create Constant Manual Checks
WhenToWork is built to make straightforward scheduling fast. Most teams find that “cannot work” constraints, position preferences, and templates cover the bulk of what they need to manage. But some businesses have evolved past that point, with multi-location complexity, certifications tied to specific positions, or scheduling rules that need to enforce themselves automatically.If you’re regularly working around constraints that WhenToWork requires manual checks to catch, that’s a signal worth paying attention to. Humanity Schedule and Aladtec are built for teams that need scheduling rules to do more of the enforcement work automatically, with role-based conflict detection, advanced manager controls, and solutions designed for schedules that constantly change.
The good news? You can switch scheduling solutions with zero cost today or tomorrow.

What’s Coming: Approvals and Requests Routing to Managers
Right now, when a staff member submits a time-off request or posts a trade, notifications go to all managers. That’s manageable for smaller teams, but as you add managers and structure, the overlap creates clutter, and things can fall through when multiple people assume someone else handled it.
The next phase of WhenToWork’s teams feature changes this. Once available, trade requests, time-off requests, and shift change notifications will route only to the manager assigned to that employee’s team. The right person gets notified. Everyone else’s inbox stays clear. It’s a meaningful change for any account where manager overlap is causing missed or duplicated responses.
Keep an eye out for the rollout announcement this summer.
Need Help or Have a Question?
Our support team is here 24/7. Email us at support@when2work.com, call 1-325-223-9300, chat with us, or browse through the help center for step-by-step guides.
Edition V · June 17, 2026

How to Improve Team Communication and Reduce Schedule Confusion
If every message goes to everyone, eventually people stop paying attention. When staff receive updates that don’t apply to them, they skim. Or ignore. And that’s when important changes get missed.
This month, we’re sharing simple ways to cut the noise, improve schedule awareness, and make sure the right people see the right updates.

The Easy Button: Better Team Communication, Made Simple
Strong communication is not about sending more messages. It is about sending better ones.
In this month’s quick guide, you’ll learn how to:
- Use status icons to quickly identify types of staff for relevant updates
- Filter calendars to send messages to specific staff without building lists
- Turn on automatic shift reminders to reduce no-shows
- Enable mobile push notifications for better visibility
- Track who has seen and confirmed their schedule
These small adjustments can reduce message fatigue, improve response, and cut down on repeat questions from your team.
View this month’s messaging quick guide

Even More Targeted Messaging is Coming Soon
With the recent launch of Teams in WhenToWork, we’re building the next phase of messaging improvements. Soon, you’ll be able to send even more targeted team-based notifications and reminders.
More precision. Less noise. Better engagement. Stay tuned.
Learn how to start grouping staff by teams today
Need Help or Have a Question?
Our support team is here 24/7. Email us at support@when2work.com, call 1-325-223-9300, chat with us, or browse through the help center for step-by-step guides.
Edition lV · February 27, 2026

Whether you’re building schedules, reviewing coverage, or sharing assignments with your team, you don’t always need the same view of your schedule. Today, we’re sharing a simple best practice for customizing schedule views, plus a quick update on what’s new with teams in WhenToWork.

The Easy Button: Customize your schedule views
The same schedule can be used in different ways. By adjusting layouts and filters, you can show the right people, shifts, and details, all from the schedule you already have.
Our guide walks through the three common ways teams customize their views:
- Building or adjusting the schedule: Focus on speed and coverage by filtering by position, category, or team, and adjusting layout options like font size or name order to fit more staff on screen. This helps reduce scrolling, speed up edits, and catch conflicts sooner.
- Reviewing coverage, hours, or time off: Use filters and layout settings to quickly spot gaps, overstaffing, or time off requests and conflicts before publishing. Showing or hiding totals and notes keeps the view clean while giving you the context you need.
- Sharing and publishing the schedule: Create a clean, easy-to-read view for your team by grouping shifts, hiding internal details, and adjusting layout for readability or printing. This leads to fewer questions and fewer missed shifts.
Learn how to customize schedule views

In Case You Missed it, More for Teams
We recently released Teams in WhenToWork, and yes, we keep talking about it. Teams give managers more control over how they view schedules and staff. Today with Teams, you can:
- Create and assign teams
- Filter schedule, employee, trade, and time-off views by teams
- Switch between a single team or all teams as needed
What’s coming next: When it comes to schedule views, Teams works alongside existing filter options today. And soon, team-based visibility will be expanded across messaging, time off approvals, and employee workflows, making schedules even clearer for both managers and staff.
Learn how to start grouping staff by teams today
Need Help or Have a Question?
Our support team is here 24/7. Email us at support@when2work.com, call 1-325-223-9300, chat with us, or browse through the help center for step-by-step guides.
Edition IIl · January 28, 2026

That’s a wrap on 2025 ![]()
As the year winds down, we wanted to take a moment to say thanks. Whether you’re managing holiday coverage, wrapping up a busy season, or gearing up for what’s next, we appreciate you trusting WhenToWork to help keep things running.
December is a quieter month over here, but we’re already warming things up for 2026.

More for Teams, Coming Soon
We’re continuing to build on the recent launch of Teams in WhenToWork. In Q1, you can expect the next phases focused on bringing more clarity and less noise to growing teams, including:
- Clearer ownership for managers
- More relevant notifications
- Easier ways to stay focused on just your team
And if the holidays pushed your schedules to the limit this year, you’re not alone. Looking ahead to Q2, we’re exploring improvements to how special days and holidays appear on schedules. This will make coverage expectations easier to understand at a glance.
What Matters Most
Our focus heading into 2026 is staying true to ourselves: make scheduling clearer, faster, and easier. Especially for teams like yours that juggle change every single day.
Thanks for being part of the WhenToWork community. We’re excited for what’s ahead and look forward to sharing more with you in the new year.
Take care, enjoy a well-earned break if you can, and we’ll see you back here soon.
Edition II · December 31, 2025

Hot off the press: we’re sharing a first look at teams and time-saving bulk edit tips that can make scheduling feel a whole lot lighter. Settle in for a moment and see what’s brewing in The Breakroom this month.

Throw the Confetti: Teams have arrived in WhenToWork!
We’ve made filters even smarter. You can now create teams and group managers and employees, making it easy to manage schedules and find exactly what you need. And that’s just the start. Up next, you will be able to filter notifications and more by team. Want a preview of what’s ahead? Watch our recent webinar for a walkthrough of the latest improvements in WhenToWork.
Learn how to start grouping staff by teams today

The Easy Button: Bulk Edit & Filter Tips That Save Hours
Editing shifts one by one can eat up hours. We’ve written five bulk editing and filtering tips to help you update schedules in batches so you can move on faster. Inside you will find how to:
- Zero in on what matters: Combine filters for staff, sites, or shift types to make changes exactly where you need them.
- The best views for bulk edits: Use List, Grid, or Multi-Shift views to batch edits fast.
- Fix one person at a time: Update individual staff schedules without touching others.
- Clean up schedules fast: Quickly unassign or delete shifts before republishing.
- Avoid alert overload: Suppress alerts until republishing the schedule to avoid overwhelming with notifications.
Read bulk editing tips & tricks

We’d Love Feedback (and Reviews!)
Tell us how WhenToWork fits your team and what could make scheduling even easier. Every bit of feedback helps shape what we build next. Three easy ways to share:
- Share your story on G2 or Capterra
- New to WhenToWork? Tell us how your trial went
- Have a feature idea? Send your thoughts
Need Help or Have a Question?
Our support team is here 24/7. Email us at support@when2work.com, call 1-325-223-9300, chat with us, or browse through the help center for step-by-step guides.
Edition I · November 25, 2025