{"id":9322,"date":"2023-05-28T17:04:10","date_gmt":"2023-05-28T17:04:10","guid":{"rendered":"https:\/\/when2work.com\/help\/mgr\/?page_id=9322"},"modified":"2023-06-10T16:09:07","modified_gmt":"2023-06-10T16:09:07","slug":"pro-notifications-options","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/mgr\/pro-notifications-options\/","title":{"rendered":"Email Notifications to Users – Pro Plan options"},"content":{"rendered":"

\"\"<\/a>Pro Plan main managers can set up special features for Email Notifications sent to all users in the account.<\/p>\n

There are two types of email notifications:<\/h3>\n

Forwarded Messages<\/strong> are messages sent via the W2W messaging system that are also forwarded to email, for example if a manager sends a W2W message to an employee and that employee is also set up to have their W2W messages forwarded to email.<\/p>\n

Automatic System Notification Emails<\/strong> – such as “a schedule has been published” or “your shift has changed” etc.<\/p>\n

Pro plan main managers can set options for those two types of notices.<\/h3>\n

Forwarded Messages\u00a0 – Subject line prefix
\n<\/strong>When users set up to have their W2W messages forwarded to their email the subject line of those messages is “W2W fwd:”.\u00a0 Using this option you can substitute your own custom phrase to use instead, for example you can use your company name.
\n<\/strong><\/p>\n

Automatic Notifications – Set up an Archive
\n<\/strong>When users are set up to get email notifications of certain actions (schedule is published, shift changed, time off granted etc.), some managers like to have a copy of the actual email that was sent to the user.\u00a0 You can set up your own archive email address and enter it here to have a place to look up those details if needed. All automatic notifications sent by email to employees will be “bccd” to your archive email also.<\/p>\n

Use My Uploaded Logo<\/strong> – if you have uploaded your company logo on your Settings>Info<\/a> page you can choose to have that used on all email notifications (Forwarded Messages and Automatic Notifications (instead of the W2W logo).<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Pro Plan main managers can set up special features for Email Notifications sent to all users in the account. There are two types of email…<\/p>\n

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