
{"id":570,"date":"2018-05-02T21:28:37","date_gmt":"2018-05-02T21:28:37","guid":{"rendered":"https:\/\/when2work.com\/help\/mgr\/?page_id=570"},"modified":"2022-04-04T21:14:13","modified_gmt":"2022-04-04T21:14:13","slug":"emp-cannot-see-sched","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/mgr\/emp-cannot-see-sched\/","title":{"rendered":"Employee Cannot See Schedule"},"content":{"rendered":"<p>If an employee reports that when they log in they cannot see the schedule, this can be due to a number of things:<\/p>\n<ol>\n<li>\n<p>You have not yet published the schedule for that week<\/p>\n<\/li>\n<li>The employee is not logging into your organization&#8217;s account but instead they created a &#8220;free trial&#8221; from our sales pages and they are logging into a manager account they created in error.<\/li>\n<\/ol>\n<p>You can go to your Employee List page and click &#8220;Select Columns&#8221; and be sure the &#8220;Last login&#8221; column is visible. \u00a0Then review the date that employee last logged into your account.<\/p>\n<p>If the employee did create an errant manager trial they can email\u00a0<a href=\"mailto:billing@when2work.com\">billing@when2work.com<\/a>\u00a0and ask to have their trial removed so there is no confusion in the future if they need to retrieve their logins.<\/p>\n<p>To send the employee their login information for your account, click the pencil icon next to their name on the Employee List page and then click the &#8220;Email\u00a0Sign In&#8221;\u00a0link.<\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"extrawords\">when she logs in she cannot see her schedule, employee login different Getting W2W schedule<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If an employee reports that when they log in they cannot see the schedule, this can be due to a number of things: You have&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/mgr\/emp-cannot-see-sched\/\">More<span class=\"screen-reader-text\">Employee Cannot See Schedule<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages\/570"}],"collection":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/comments?post=570"}],"version-history":[{"count":5,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages\/570\/revisions"}],"predecessor-version":[{"id":6082,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages\/570\/revisions\/6082"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/media?parent=570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}