If you are trying to make a schedule or shift change and see an error “Unexpected result from request and no changes were made”\u00a0 or \u201cPlease Wait\u201d or “Sending” message in the \u2018Save\u2019 box – this likely has to do with a software on your computer interfering with the function of our pages (ex anti-virus program).<\/p>\n
The first thing you might try is to go into any antivirus or security software and ‘exclude’ our website from its checks.<\/p>\n
If that is not the issue, you may be running other software (spyware, security software, etc.), that are interfering with our site’s functionality.\u00a0\u00a0<\/u><\/p>\nBrowser Extensions<\/h4>\n
<\/u><\/u>If this does not solve the problem, we recommend that you check your browser\u2019s extensions for ‘add-ons’ or toolbars that could be inhibiting functionality, and check in with your IT support to run a scan for viruses and malware.<\/u><\/u><\/p>\n
\u00a0<\/u><\/u>If you are working in Chrome and finding that your functionality is limited, go to the three dots in the upper right corner and click, then choose More Tools, and then Extensions. This is a list of Extensions running in Chrome. Try turning them off one at a time to see which one is interfering with WhenToWork functionality.<\/u><\/u><\/p>\n
\u00a0<\/u><\/u>You might test this by trying to sign in from another browser, or even on a different computer altogether. This will help determine whether the problem is local to the browser, or to the computer.<\/u><\/u><\/p>\n
\u00a0<\/u><\/u>If you do determine which toolbar or extension or security software was interfering with our site’s functionality, please do let us know at support@when2work.com<\/a> so\u00a0that we can work to combat the problem in the future.<\/p>\n <\/p>\n Unexpected result from request and No changes were made\u00a0\u00a0Trend Micro antivirus anti-virus extension shift change schedule change edit shift issue not saving\u00a0 issue with adding new employees; when adding, it seems to be stuck on \u201csending\u201d and will not move I cant add an employee system hangs saying \u201csending\u201d then when I quit the employee is not there\u00a0 Can\u2019t enter employee\u00a0 nothing happens when I click Save<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":" If you are trying to make a schedule or shift change and see an error “Unexpected result from request and no changes were made”\u00a0 or…<\/p>\n