
{"id":275,"date":"2018-05-01T21:01:58","date_gmt":"2018-05-01T21:01:58","guid":{"rendered":"https:\/\/when2work.com\/help\/mgr\/?page_id=275"},"modified":"2020-10-03T22:56:17","modified_gmt":"2020-10-03T22:56:17","slug":"h-auto-notices","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/mgr\/h-auto-notices\/","title":{"rendered":"Automatic Notifications Sent"},"content":{"rendered":"<p>WhenToWork can be set up to\u00a0<a href=\"https:\/\/when2work.com\/help\/mgr\/h-sub-email-notific\/h-email-notifcations\/\">automatically notify<\/a>\u00a0employees when there is a new published schedule or when their published schedule has changed. When adding an email for an employee, the notifications are defaulted to &#8216;None&#8217;. Each employee has a\u00a0<strong>Notifications<\/strong>\u00a0page where they can enter their own emails and text message addresses and choose which events trigger an email sent to each address. (Managers with permission to edit employees can also view and set up these notifications for employees from the\u00a0<a href=\"https:\/\/when2work.com\/help\/mgr\/h-sub-emp-view-edit\/h-view-emp-det\/\">Employee details<\/a>\u00a0page or on the\u00a0<a href=\"https:\/\/when2work.com\/help\/mgr\/h-sub-email-notific\/h-email-notifcations\/\">Notifications Grid<\/a>).<\/p>\n<p><strong>You can stop automatic notifications from being sent out at all when Publishing &amp; Unpublishing<\/strong>\u00a0by changing that global option on your\u00a0<a href=\"https:\/\/when2work.com\/help\/mgr\/h-sub-settings\/h-co-settings\/\"><strong>SETTINGS<\/strong>&gt;Info<\/a>\u00a0page. This option can be turned On and Off at any time and the change goes into effect immediately.<\/p>\n<p><a href=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/ssnoticesinfo.png\"><img class=\"aligncenter size-full wp-image-4646\" src=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/ssnoticesinfo.png\" alt=\"\" width=\"700\" height=\"386\" srcset=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/ssnoticesinfo.png 700w, https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/ssnoticesinfo-300x165.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p>\n<strong>Stopping Notices when Changing Shifts on a Published Schedule<\/strong><br \/>\nWhen changing a shift on a published schedule, you can check or uncheck the box for sending notifications to affected employees. A useful Schedule View when making multiple changes to a published schedule is the\u00a0<a href=\"https:\/\/when2work.com\/help\/mgr\/h-sub-sched-view-layouts\/h-mulit-shift-edit\/\"><strong>Multi-Shift Edit<\/strong>\u00a0Schedule View<\/a>\u00a0which allows you to change a number of shifts, set whether or not to send notifications, and then\u00a0<strong>Save Changes<\/strong>\u00a0all at once. Note: these check boxes default On or Off according to your\u00a0<a href=\"https:\/\/when2work.com\/help\/mgr\/h-sub-settings\/h-co-settings\/\"><strong>SETTINGS<\/strong>&gt;Info<\/a>\u00a0page Publish\/Unpublish notification option choice.<\/p>\n<p><a href=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/sspubnotice.png\"><img class=\"aligncenter size-full wp-image-4648\" src=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/sspubnotice.png\" alt=\"\" width=\"700\" height=\"304\" srcset=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/sspubnotice.png 700w, https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/sspubnotice-300x130.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p><strong>Forwarding to Email\u00a0<\/strong><br \/>\nW2W messages can be viewed when users sign in to WhenToWork.com. Messages can be forwarded to the user email if their email address is entered into the system, and they choose that option on their Notifications page. (Separate notification options can be set up for each email and text message address entered).\u00a0<\/p>\n<p>On the\u00a0<a href=\"https:\/\/when2work.com\/help\/mgr\/h-sub-sched-view-layouts\/h-stats-view\/\"><strong>Statistics<\/strong><\/a>\u00a0and\u00a0<a href=\"https:\/\/when2work.com\/help\/mgr\/h-sub-email-notific\/h-email-notifcations\/\"><strong>By Employee<\/strong><\/a>\u00a0schedule views, you can see the status of whether employees have been\u00a0<img class=\"noborder alignnone wp-image-1578 size-full\" src=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2018\/06\/icon_schemailed.gif\" alt=\"icon schedule has been emailed\" width=\"27\" height=\"13\" \/>\u00a0emailed the schedule,\u00a0 \u00a0<img class=\"noborder alignnone wp-image-1579 size-full\" src=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2018\/06\/icon_schconfirmed.gif\" alt=\"icon confirmed receipt of their schedule\" width=\"27\" height=\"13\" \/>\u00a0confirmed receipt of email, or\u00a0<img class=\"noborder alignnone wp-image-1577 size-full\" src=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2018\/06\/icon_schviewed.gif\" alt=\"icone emp viewed most up to date schedule online\" width=\"27\" height=\"13\" \/>\u00a0has signed in and viewed the schedule.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WhenToWork can be set up to\u00a0automatically notify\u00a0employees when there is a new published schedule or when their published schedule has changed. When adding an email&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/mgr\/h-auto-notices\/\">More<span class=\"screen-reader-text\">Automatic Notifications Sent<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":26,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages\/275"}],"collection":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/comments?post=275"}],"version-history":[{"count":10,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages\/275\/revisions"}],"predecessor-version":[{"id":4649,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages\/275\/revisions\/4649"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/media?parent=275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}