If you go to your SETTINGS<\/strong>>Payments<\/a> page, you can see your account expiration date and confirm that you did not choose to not set it to autorenew.<\/p>\n Your account will simply expire on that expiration date with no further action required. Questions?\u00a0 Contact your Customer Success Manager at (877) 993-8682<\/p>\n If needed, you may export your employee and schedule data from your account before the expiration date if you wish. Simply sign in and from the EMPLOYEE\u00a0<\/strong>section use the Export<\/strong> button to export your employee information to a text file on your computer.<\/p>\n From the REPORTS<\/strong>\u00a0section, you can enter any date range on the right and choose from either the statistical total reports at top or use the “Assigned Shift Details-General<\/strong>” export link roughly halfway down the page to export each one of your shifts for the chosen range in a text file.<\/p>\n If you have any specific details as to what features or functionality you needed that our system did not provide, we would appreciate you sending those details to feedback@when2work.com<\/a> We can use that information to help direct our future development efforts.<\/p>\n You may receive a renewal notification by email, but you can disregard them.<\/p>\n We have a Customer Support team available via email to assist customers and provide technical assistance in minutes. If you have questions about our service, just email us at support@when2work.com<\/a><\/p>\n You can see your expiration date on your SETTINGS<\/strong>>Payments<\/a> page and your account will simply expire on that date, with no further action necessary. As a reminder, you never entered any credit card information when you started the free trial so there is no need to worry about being charged.<\/p>\n If you have any specific details as to what features or functionality you needed that our system did not provide, we would appreciate you sending those details to feedback@when2work.com<\/a> We can use that information to help direct our future development efforts.<\/p>\nTrial Account:<\/h2>\n
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