{"id":1292,"date":"2018-05-09T01:34:05","date_gmt":"2018-05-09T01:34:05","guid":{"rendered":"https:\/\/when2work.com\/help\/mgr\/?page_id=1292"},"modified":"2020-10-12T15:14:16","modified_gmt":"2020-10-12T15:14:16","slug":"why-cannot-work-not-saving","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/mgr\/why-cannot-work-not-saving\/","title":{"rendered":"Why &#8220;Cannot Work&#8221; is Not Saving?"},"content":{"rendered":"<p>If you are entering\u00a0<strong>Cannot Work<\/strong>\u00a0times in the Preferences section for employees and they do not appear to be saving, this is due to the employee having\u00a0<strong>Date Specific Preferences<\/strong>\u00a0set up that are overriding the Weekly Repeating Preferences.<\/p>\n<p>Take a close look at the date on the left of the Preferences and see if the date is shaded purple. \u00a0This confirms that that date is being overridden by &#8220;Date Specific&#8221;<\/p>\n<ul>\n<li>So if the date is highlighted purple you can <strong>click the date<\/strong> to bring up that date&#8217;s specific preferences<\/li>\n<li>Clear or update those preferences by\u00a0<strong>clicking the Clear Preferences<\/strong> button \u00a0to set that whole day not having date specific overriding<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/ssclearprefsw.png\"><img class=\"aligncenter size-full wp-image-5017\" src=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/ssclearprefsw.png\" alt=\"\" width=\"700\" height=\"418\" srcset=\"https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/ssclearprefsw.png 700w, https:\/\/when2work.com\/help\/mgr\/wp-content\/uploads\/sites\/2\/2020\/10\/ssclearprefsw-300x179.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a>Once you have done that, the Repeating Weekly will then take effect.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are entering\u00a0Cannot Work\u00a0times in the Preferences section for employees and they do not appear to be saving, this is due to the employee&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/mgr\/why-cannot-work-not-saving\/\">More<span class=\"screen-reader-text\">Why &#8220;Cannot Work&#8221; is Not Saving?<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages\/1292"}],"collection":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/comments?post=1292"}],"version-history":[{"count":9,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages\/1292\/revisions"}],"predecessor-version":[{"id":5018,"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/pages\/1292\/revisions\/5018"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/mgr\/wp-json\/wp\/v2\/media?parent=1292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}