{"id":840,"date":"2018-05-04T04:30:02","date_gmt":"2018-05-04T04:30:02","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=840"},"modified":"2020-09-25T22:41:29","modified_gmt":"2020-09-25T22:41:29","slug":"h-delete-emp-restore","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/h-delete-emp-restore\/","title":{"rendered":"&#8211; Restore a Deleted Helper"},"content":{"rendered":"<p>A deleted helper can be restored by the main coordinator (and any additional coordinator they are allowed to &#8220;Add New \/ Restore Deleted&#8221; helpers) from the HELPERS<strong>&gt;<\/strong> Deleted Helpers\u00a0page.\u00a0<\/p>\n<p>Once restored, helpers are then counted in the total helpers in the account and their username\/password is reset. They are not reassigned to any shifts that they previously were unassigned from when they were deleted (when you delete a helper they are unassigned from any future shifts).<\/p>\n<p>After restoring the deleted helper, the coordinator can\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-let-emps-signin\/h-send-emp-inst\/\">email them their sign in instructions<\/a>\u00a0or the helper can retrieve that information from the sign in page.<\/p>\n<h2>To Restore a Deleted Helper:<\/h2>\n<p>From any page:<\/p>\n<ul>\n<li>On the top menu, hover over\u00a0<strong>HELPERS<\/strong>\u00a0and choose\u00a0<strong>Deleted Helpers<\/strong><\/li>\n<li>Click the\u00a0<strong>Restore<\/strong>\u00a0icon next to the name<\/li>\n<li>Click\u00a0<strong>Yes<\/strong>\u00a0to confirm<\/li>\n<li>Click\u00a0<strong>OK<\/strong>\u00a0when prompted<\/li>\n<\/ul>\n<p><a href=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssrestorehelp-1.png\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-5006\" src=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssrestorehelp-1.png\" alt=\"\" width=\"700\" height=\"439\" srcset=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssrestorehelp-1.png 700w, https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssrestorehelp-1-300x188.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A deleted helper can be restored by the main coordinator (and any additional coordinator they are allowed to &#8220;Add New \/ Restore Deleted&#8221; helpers) from&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/guide\/h-delete-emp-restore\/\">More<span class=\"screen-reader-text\">&#8211; Restore a Deleted Helper<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":24,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/840"}],"collection":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/comments?post=840"}],"version-history":[{"count":4,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/840\/revisions"}],"predecessor-version":[{"id":5272,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/840\/revisions\/5272"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/media?parent=840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}