
{"id":723,"date":"2018-05-04T02:09:29","date_gmt":"2018-05-04T02:09:29","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=723"},"modified":"2020-09-20T17:44:05","modified_gmt":"2020-09-20T17:44:05","slug":"h-email-notifcations","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/h-email-notifcations\/","title":{"rendered":"&#8211; Notifications Sent to Helpers"},"content":{"rendered":"<p><strong>Helper Email Notifications &#8211; Notifications Grid\u00a0<\/strong><\/p>\n<p>If an helper&#8217;s email has been entered, it is defaulted to not have any notifications set up and on the Helper List you will see it preceded by &#8220;NONE&#8221; and highlighted yellow. Normally helpers sign in and add email and\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-sub-email-notific\/h-textmessages\/\">text message addresses<\/a>\u00a0themselves and check off which events trigger a notification to each address. This is especially true for text messages as the recipient may be charged by their cell phone carrier per text message received. You can\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-let-emps-signin\/h-send-emp-inst\/\">send sign in instructions<\/a>\u00a0to all helpers so that they can sign in and set these notifications for themselves.\u00a0<\/p>\n<p>Coordinators (with permission to edit helpers) can also edit the helper email notifications from the\u00a0<strong>Helper\u00a0Notifications Grid<\/strong>\u00a0page or the\u00a0<strong>Helper List<\/strong>\u00a0window.\u00a0<\/p>\n<h3>To review\/edit Helper Email notifications:<\/h3>\n<p>From any page:\u00a0<\/p>\n<ul>\n<li>Hover over\u00a0<strong>HELPERS<\/strong>\u00a0in the top menu and choose\u00a0<strong>Notifications Grid<\/strong>\u00a0<\/li>\n<li>Check off notifications for each helper\u00a0<br \/>\n(you can click the checkbox at the top of a column to set up all helpers for that notice or click the checkbox to the left of an helper to set them to receive all notices)\u00a0<\/li>\n<li>Click the\u00a0<strong>Save<\/strong>\u00a0button\u00a0<\/li>\n<\/ul>\n<p><a href=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssntoicesgrid-1.png\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-4902\" src=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssntoicesgrid-1.png\" alt=\"\" width=\"700\" height=\"308\" srcset=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssntoicesgrid-1.png 700w, https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssntoicesgrid-1-300x132.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<h3>Or to review\/edit ONE Helper&#8217;s Email &amp; Text Message notifications using the Helper List page:<\/h3>\n<p>From any page:\u00a0<\/p>\n<ul>\n<li>In the top menu, click\u00a0<strong>HELPERS<\/strong>\u00a0<\/li>\n<li>Click the Email to open the Notifications window\u00a0<\/li>\n<li>Click the &#8220;<strong>Add\/Edit Notifications<\/strong>&#8221;\u00a0link\u00a0<\/li>\n<li>Check off the notices to send to this email and click the\u00a0<strong>Save<\/strong>\u00a0button\u00a0<\/li>\n<\/ul>\n<p><a href=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sssetnotif.png\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-4904\" src=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sssetnotif.png\" alt=\"\" width=\"700\" height=\"606\" srcset=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sssetnotif.png 700w, https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sssetnotif-300x260.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p>Note: Many of these options can result in a high volume of emails or text messages. Normally helpers should sign in and set up their own notifications because these can result in them being charged fees by their cell phone carrier for each text message received.\u00a0\u00a0\u00a0<\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"extrawords\">saving canned email responses and sending auto-replies<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Helper Email Notifications &#8211; Notifications Grid\u00a0 If an helper&#8217;s email has been entered, it is defaulted to not have any notifications set up and on&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/guide\/h-email-notifcations\/\">More<span class=\"screen-reader-text\">&#8211; Notifications Sent to Helpers<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/723"}],"collection":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/comments?post=723"}],"version-history":[{"count":3,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/723\/revisions"}],"predecessor-version":[{"id":4905,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/723\/revisions\/4905"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/media?parent=723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}