{"id":556,"date":"2018-05-02T21:22:38","date_gmt":"2018-05-02T21:22:38","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=556"},"modified":"2020-09-11T20:26:40","modified_gmt":"2020-09-11T20:26:40","slug":"names-missing-on-by-helper","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/names-missing-on-by-helper\/","title":{"rendered":"Helper Names Missing"},"content":{"rendered":"<p>If you have helper names missing on your\u00a0<strong>By Helper\u00a0<\/strong>schedule view, this means that you chose to &#8220;Hide Helpers with no shifts.&#8221;<\/p>\n<p>To change this, click the &#8216;Change Layout&#8221; link in the upper left and then uncheck the option &#8220;<strong>Hide Helpers with no shifts<\/strong>&#8221; and click\u00a0<strong>Save<\/strong>.<\/p>\n<p>If an helper is missing on the\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-sub-view-edit-sched\/h-click-shift\/\"><strong>Shift Change<\/strong><\/a>\u00a0window, this means you have not set the helper to be able to work the position of that shift. \u00a0You can check your\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-sub-emp-view-edit\/h-emp-positions-grid\/\"><strong>HELPERS<\/strong>&gt;Positions Grid<\/a>\u00a0page to check off the positions an helper can work or set these up in the\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-sub-emp-view-edit\/\">Edit Helper<\/a>\u00a0window.<\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"extrawords\">One of my helpers is not showing up in my weekly schedule.<\/span><br \/>\n<span class=\"extrawords\">helpers gone, names missing, don&#8217;t see helpers, some helpers gone<\/span><br \/>\n<span class=\"extrawords\">no names, or missing names under each weekly<\/span><br \/>\n<span class=\"extrawords\">schedule<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have helper names missing on your\u00a0By Helper\u00a0schedule view, this means that you chose to &#8220;Hide Helpers with no shifts.&#8221; To change this, click&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/guide\/names-missing-on-by-helper\/\">More<span class=\"screen-reader-text\">Helper Names Missing<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/556"}],"collection":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/comments?post=556"}],"version-history":[{"count":1,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/556\/revisions"}],"predecessor-version":[{"id":4289,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/556\/revisions\/4289"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/media?parent=556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}