{"id":417,"date":"2018-05-02T20:45:41","date_gmt":"2018-05-02T20:45:41","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=417"},"modified":"2018-09-05T19:17:27","modified_gmt":"2018-09-05T19:17:27","slug":"f-see-open-shifts","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/h-sub-autofill\/f-see-open-shifts\/","title":{"rendered":"See open unassigned shifts"},"content":{"rendered":"

How can I see open (unassigned) shifts?<\/strong><\/p>\n

If you are a coordinator and want to view the unassigned shifts on the\u00a0By Helper schedule view<\/a>,\u00a0you can click the “Change Layout<\/strong>” link in the upper left and choose the option to display unassigned shifts and then click\u00a0Save<\/strong>.<\/p>\n

To see list of unassigned shifts for any date range you can use the “Schedules<\/strong>” section ‘Search<\/strong><\/a>‘\u00a0feature to show all unassigned shifts for the date range option chosen.\u00a0<\/p>\n

Some schedule views (ex.\u00a0Grid View<\/a>,\u00a0Sortable List<\/a>\u00a0and\u00a0Multi-Shift Edit<\/a>) allow you to use the “Include” dropdown to show a list of only unassigned shifts. The\u00a0Search<\/a>\u00a0function also allows you to list unassigned shifts for certain date ranges.<\/p>\n

Also you can run\u00a0REPORTS<\/strong><\/a>\u00a0on unassigned shifts for any date range using the\u00a0“Unassigned Shift Details – General<\/strong>“.<\/p>\n

If helpers are not seeing open shifts, check to be sure that option on your\u00a0SETTINGS<\/strong>>Helper Permissions (Global Settings)<\/a>\u00a0page is set to allow helpers to see and pick up unassigned shifts. Also double check that the helpers is set to be allowed to work the proper positions (helpers can only see shifts for positions they can work).<\/p>\n

If an helper is not seeing open shifts for positions they can work on the Tradeboard, have them check:<\/p>\n