{"id":321,"date":"2018-05-01T21:10:09","date_gmt":"2018-05-01T21:10:09","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=321"},"modified":"2020-09-18T17:40:34","modified_gmt":"2020-09-18T17:40:34","slug":"h-tracking","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/h-tracking\/","title":{"rendered":"Track Who’s Seen Schedules"},"content":{"rendered":"

Track Who Has Seen The Schedule & Schedule Changes, Confirmed Receipt of Schedule<\/strong>
\nAfter a schedule is\u00a0Published<\/a>, two schedule views show you the status of each helper and whether they have seen or received it. These status icons can tell you at a glance who has seen or confirmed receipt of their most up-to-date schedule for that week.<\/p>\n

By using the “By Helper<\/strong>” or “Statistics<\/strong>” Schedule View on published weeks, you can see icons next to certain helpers:<\/p>\n

\"\"<\/a><\/p>\n

The \u2018viewed\u2019 glasses icon is set for any schedule week that the helper views on their \u2018My Schedule<\/strong>\u2019 display weekly view.\u00a0 It is reset to \u2018not viewed\u2019 whenever a change is made by a coordinator on that week and then changed to \u2018viewed\u2019 when the helper displays the latest version of that particular schedule week through their regular desktop display of their \u2018My Schedule\u2019.<\/p>\n

To check who has seen their most recent schedule or confirmed receipt of their schedule email (even after changes have been made):<\/h3>\n

From any Schedule View:<\/p>\n