{"id":275,"date":"2018-05-01T21:01:58","date_gmt":"2018-05-01T21:01:58","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=275"},"modified":"2020-09-18T17:22:33","modified_gmt":"2020-09-18T17:22:33","slug":"h-auto-notices","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/h-auto-notices\/","title":{"rendered":"Automatic Notifications Sent"},"content":{"rendered":"

WhenToHelp can be set up to\u00a0automatically notify<\/a>\u00a0helpers when there is a new published schedule or when their published schedule has changed. When adding an email for an helper, the notifications are defaulted to ‘None’. Each helper has a\u00a0Notifications<\/strong>\u00a0page where they can enter their own emails and text message addresses and choose which events trigger an email sent to each address. (Coordinators with permission to edit helpers can also view and set up these notifications for helpers from the\u00a0Helper details<\/a>\u00a0page or on the\u00a0Notifications Grid<\/a>).<\/p>\n

You can stop automatic notifications from being sent out at all when Publishing & Unpublishing<\/strong>\u00a0by changing that global option on your\u00a0SETTINGS<\/strong>>Info<\/a>\u00a0page. This option can be turned On and Off at any time and the change goes into effect immediately.<\/p>\n

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Stopping Notices when Changing Shifts on a Published Schedule<\/strong>
\nWhen changing a shift on a published schedule, you can check or uncheck the box for sending notifications to affected helpers. A useful Schedule View when making multiple changes to a published schedule is the\u00a0Multi-Shift Edit<\/strong>\u00a0Schedule View<\/a>\u00a0which allows you to change a number of shifts, set whether or not to send notifications, and then\u00a0Save Changes<\/strong>\u00a0all at once. Note: these check boxes default On or Off according to your\u00a0SETTINGS<\/strong>>Info<\/a>\u00a0page Publish\/Unpublish notification option choice.<\/p>\n

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Forwarding to Email\u00a0<\/strong>
\nW2H messages can be viewed when users sign in to WhenToHelp.com. Messages can be forwarded to the user email if their email address is entered into the system, and they choose that option on their Notifications page. (Separate notification options can be set up for each email and text message address entered).\u00a0<\/p>\n

On the\u00a0Statistics<\/strong><\/a>\u00a0and\u00a0By Helper<\/strong><\/a>\u00a0schedule views, you can see the status of whether helpers have been\u00a0\"icon\u00a0emailed the schedule,\u00a0 \u00a0\"icon\u00a0confirmed receipt of email, or\u00a0\"icone\u00a0has signed in and viewed the schedule.<\/p>\n","protected":false},"excerpt":{"rendered":"

WhenToHelp can be set up to\u00a0automatically notify\u00a0helpers when there is a new published schedule or when their published schedule has changed. When adding an email…<\/p>\n

MoreAutomatic Notifications Sent<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":26,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/275"}],"collection":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/comments?post=275"}],"version-history":[{"count":2,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/275\/revisions"}],"predecessor-version":[{"id":4616,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/275\/revisions\/4616"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/media?parent=275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}