{"id":234,"date":"2018-05-01T20:49:25","date_gmt":"2018-05-01T20:49:25","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=234"},"modified":"2020-09-17T18:57:17","modified_gmt":"2020-09-17T18:57:17","slug":"h-replacements","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/h-replacements\/","title":{"rendered":"Replacements &#8211; Who&#8217;s Available"},"content":{"rendered":"<p><strong>Replacements &#8211; Who&#8217;s Available &#8211; Re-assign a Shift<\/strong><\/p>\n<p>If an helper calls in sick, calls out, or you would like to change the assignment for a shift, simply click the shift and choose another helper.\u00a0<\/p>\n<p>The list of helpers displays in order of availability and\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-let-emps-signin\/h-emp-prefs\/\">work time preferences<\/a>\u00a0with the best recommended helpers listed first. If helpers have entered their schedule preferences, the list will sort the helpers in order by who prefers to work at that time on that day. The list can also be sorted alphabetically or by any other column title.<\/p>\n<h2>Find a replacement for a shift using the By Helper view<\/h2>\n<p>From the By Helper View:\u00a0<\/p>\n<ul>\n<li><strong>Click the shift\u00a0<\/strong>that you want to change to open the &#8220;Quick Shift EDIT&#8221; layer<\/li>\n<li>Click the &#8220;<strong>Available Helpers<\/strong>&#8221; link<\/li>\n<\/ul>\n<p><a href=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssavaibyemph.png\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-4548\" src=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssavaibyemph.png\" alt=\"\" width=\"700\" height=\"405\" srcset=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssavaibyemph.png 700w, https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssavaibyemph-300x174.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<ul>\n<li>Then in the Shift Change window you can see a list of available helpers &#8211; sorted by who prefers that shift time.<\/li>\n<li>To\u00a0<strong>choose a new helper<\/strong>, click their name (to see an helper&#8217;s details, double-click their name)<\/li>\n<li>You can choose &#8220;None Unassign&#8221;. If the schedule is published and you have set &#8220;all unassigned shifts to appear on the Tradeboard&#8221; on your\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-sub-settings\/h-co-settings-emp-perm\/\"><strong>SETTINGS<\/strong>&gt;Global Helper Permissions<\/a>\u00a0page, then the shift will automatically be posted to the Tradeboard until an helper is assigned or picks it up<\/li>\n<li>Then click the\u00a0<strong>Save<\/strong>\u00a0button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssdhiftchangeh.png\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-4550\" src=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssdhiftchangeh.png\" alt=\"\" width=\"500\" height=\"509\" srcset=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssdhiftchangeh.png 500w, https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssdhiftchangeh-295x300.png 295w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>Note you can choose which columns appear in the Shift Change &#8220;Assign&#8221; grid using the &#8220;Select Columns&#8221; link. This can be handy if you want to sort by hire date and find the most senior available helper.<\/p>\n<p><a href=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sschiftchagncols.png\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-4551\" src=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sschiftchagncols.png\" alt=\"\" width=\"500\" height=\"451\" srcset=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sschiftchagncols.png 500w, https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sschiftchagncols-300x271.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<h2>\nFind a replacement for a shift on all other weekly views:<\/h2>\n<p>From any weekly Schedule View:\u00a0<\/p>\n<ul>\n<li><strong>Click the shift<\/strong>\u00a0that you want to change to directly open the\u00a0<strong>Shift Change<\/strong>\u00a0window\u00a0<\/li>\n<\/ul>\n<p><strong>Another way to see who might be a good choice for a replacement<\/strong>\u00a0is to click the &#8220;Availability Chart&#8221; link in that window. This gives a graphical view of who is available and who likes that time period along with each helper&#8217;s number of hours under their maximum for that week.<\/p>\n<p><a href=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssshiftchangeavail.png\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-4552\" src=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssshiftchangeavail.png\" alt=\"\" width=\"500\" height=\"457\" srcset=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssshiftchangeavail.png 500w, https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/ssshiftchangeavail-300x274.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>Changes made to a shift in the last 45 days are recorded in each shift&#8217;s\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-sub-view-edit-sched\/h-shift-history\/\">Shift History<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Replacements &#8211; Who&#8217;s Available &#8211; Re-assign a Shift If an helper calls in sick, calls out, or you would like to change the assignment for&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/guide\/h-replacements\/\">More<span class=\"screen-reader-text\">Replacements &#8211; Who&#8217;s Available<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/234"}],"collection":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/comments?post=234"}],"version-history":[{"count":2,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/234\/revisions"}],"predecessor-version":[{"id":4553,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/234\/revisions\/4553"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/media?parent=234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}