No, all WhenToHelp subscriptions are administered by\u00a0your own coordinators<\/em>, including setting up the account, maintenance of data, monitoring of the subscription,\u00a0generation of\u00a0invoices<\/em>\u00a0and timely payments of the subscription.\u00a0 So,\u00a0WhenToHelp does not bill you or send\u00a0invoices\u00a0for subscriptions, instead we give\u00a0every coordinator<\/em>\u00a0(i.e., additional coordinators or main coordinators) on your account the ability to create their own\u00a0invoice, at any time, for their\u00a0desired\u00a0<\/em>\u201chelper count\u201d and \u201cduration\u201d of their choice. \u00a0\u00a0<\/p>\n If an\u00a0invoice\u00a0is needed, simply log into your own coordinator account (or contact any one of your own coordinators), where they can go to their\u00a0Settings Page > Payments\/Pricing tab<\/strong>.\u00a0 More details on how your coordinators can generate an\u00a0invoice\u00a0from their login: \u00a0https:\/\/when2work.com\/helpw2w\/h-req-inv.htm<\/a>.\u00a0 This same page will go over all account information:\u00a0 account number, expiration date, current helper count, options to review renewal pricing, generate\u00a0invoices, make an online payment, see payment history, etc.<\/p>\n Also, W2H does not track, monitor or pursue\u00a0invoices\u00a0that your own coordinators create, or purchase orders they may utilize for their own internal payment processes, as if payments are not received in our offices prior to the account expiration date, then the account simply becomes inaccessible (as referenced on your Settings Page > Payment\/Pricing tab).<\/p>\n If you have any trouble creating your invoice just let us know.\u00a0<\/p>\n We do not extend your account expiration date until the actual check is received. If you expect that the check will not be received by the expiration date, please email us the check number, amount, and date mailed and we can update your pending payment status on your account and arrange for extended access if needed while the check is in transit.<\/p>\n","protected":false},"excerpt":{"rendered":" Can WhenToHelp send me an invoice?\u00a0 No, all WhenToHelp subscriptions are administered by\u00a0your own coordinators, including setting up the account, maintenance of data, monitoring of…<\/p>\n