{"id":1292,"date":"2018-05-09T01:34:05","date_gmt":"2018-05-09T01:34:05","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=1292"},"modified":"2020-09-22T22:54:42","modified_gmt":"2020-09-22T22:54:42","slug":"why-cannot-work-not-saving","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/why-cannot-work-not-saving\/","title":{"rendered":"Why &#8220;Cannot Help&#8221; is Not Saving?"},"content":{"rendered":"<p>If you are entering\u00a0<strong>Cannot Help<\/strong>\u00a0times in the Preferences section for helpers and they do not appear to be saving, this is due to the helper having\u00a0<strong>Date Specific Preferences<\/strong>\u00a0set up that are overriding the Weekly Repeating Preferences.<\/p>\n<p>Take a close look at the date on the left of the Preferences and see if the date is shaded purple. \u00a0This confirms that that date is being overridden by &#8220;Date Specific&#8221;<\/p>\n<ul>\n<li>So you can\u00a0<strong>click the date<\/strong>\u00a0to bring up that date&#8217;s specific preferences<\/li>\n<li>Clear or update those preferences by\u00a0<strong>clicking the Clear Prefs button<\/strong>\u00a0<\/li>\n<li>Be sure to click the\u00a0<strong>Save<\/strong>\u00a0button<\/li>\n<\/ul>\n<p>Once you have done that, the Repeating Weekly will then take effect.<\/p>\n<p><a href=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sscelarprefs.png\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-5204\" src=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sscelarprefs.png\" alt=\"\" width=\"700\" height=\"470\" srcset=\"https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sscelarprefs.png 700w, https:\/\/when2work.com\/help\/guide\/wp-content\/uploads\/sites\/5\/2020\/09\/sscelarprefs-300x201.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are entering\u00a0Cannot Help\u00a0times in the Preferences section for helpers and they do not appear to be saving, this is due to the helper&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/guide\/why-cannot-work-not-saving\/\">More<span class=\"screen-reader-text\">Why &#8220;Cannot Help&#8221; is Not Saving?<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/1292"}],"collection":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/comments?post=1292"}],"version-history":[{"count":3,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/1292\/revisions"}],"predecessor-version":[{"id":5205,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/1292\/revisions\/5205"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/media?parent=1292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}