{"id":1253,"date":"2018-05-09T01:13:59","date_gmt":"2018-05-09T01:13:59","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=1253"},"modified":"2020-09-11T21:01:40","modified_gmt":"2020-09-11T21:01:40","slug":"emps-can-t-see-trades-in-app","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/emps-can-t-see-trades-in-app\/","title":{"rendered":"Helpers Can&#8217;t See Trades in App"},"content":{"rendered":"<p>Be sure your helpers are using the <strong>TRADES\u00a0<\/strong>section from their mobile menu &#8211; NOT the <strong>SCHEDULES<\/strong> section.\u00a0\u00a0It\u2019s possible they are not seeing the option to pick up shifts because they are not in the trades section.<\/p>\n<p>Also note that helpers can only see shifts for Positions they can work on Published weeks.<\/p>\n<p>If this is not the issue, please send more details on the particular helper having trouble, the shift details, and a screenshot if possible to\u00a0<a href=\"mailto:support@when2help.com\">support@when2help.com<\/a>\u00a0and we\u2019ll be happy to investigate.<\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"extrawords\">helpers having trouble submitting trades through the W2H app<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Be sure your helpers are using the TRADES\u00a0section from their mobile menu &#8211; NOT the SCHEDULES section.\u00a0\u00a0It\u2019s possible they are not seeing the option to&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/guide\/emps-can-t-see-trades-in-app\/\">More<span class=\"screen-reader-text\">Helpers Can&#8217;t See Trades in App<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":21,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/1253"}],"collection":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/comments?post=1253"}],"version-history":[{"count":1,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/1253\/revisions"}],"predecessor-version":[{"id":4327,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/1253\/revisions\/4327"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/media?parent=1253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}