{"id":1104,"date":"2018-05-08T17:07:27","date_gmt":"2018-05-08T17:07:27","guid":{"rendered":"https:\/\/when2work.com\/help\/guide\/?page_id=1104"},"modified":"2020-09-25T23:10:29","modified_gmt":"2020-09-25T23:10:29","slug":"h-receiving-emails","status":"publish","type":"page","link":"https:\/\/when2work.com\/help\/guide\/h-receiving-emails\/","title":{"rendered":"&#8211; Coordinator Receiving Email but no Message"},"content":{"rendered":"<p>If you have\u00a0<a href=\"https:\/\/when2work.com\/help\/guide\/h-sub-settings\/h-add-mgr\/\">added a coordinator<\/a> to your account and they also work as a helper, they will have two usernames and passwords.\u00a0<\/p>\n<p>Occasionally other helpers will message a coordinator at their helper account instead of their coordinator account. The coordinator may receive a forwarded email but not see that message when they sign in as coordinator.\u00a0<\/p>\n<p>They can login using their helper username and see that message in their helper\u00a0<strong>MESSAGING<\/strong>\u00a0section, and they can remind helpers to message them as a coordinator instead.\u00a0<\/p>\n<p>Some coordinators like to edit their own helper name to just initials so it is less likely helpers will message them there.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have\u00a0added a coordinator to your account and they also work as a helper, they will have two usernames and passwords.\u00a0 Occasionally other helpers&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/when2work.com\/help\/guide\/h-receiving-emails\/\">More<span class=\"screen-reader-text\">&#8211; Coordinator Receiving Email but no Message<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/1104"}],"collection":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/comments?post=1104"}],"version-history":[{"count":1,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/1104\/revisions"}],"predecessor-version":[{"id":5302,"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/pages\/1104\/revisions\/5302"}],"wp:attachment":[{"href":"https:\/\/when2work.com\/help\/guide\/wp-json\/wp\/v2\/media?parent=1104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}