Automatic Notices Sent to Employees 

 

WhenToWork can be set up to automatically notify Employees when there is a new schedule or when an Employee's schedule has changed. When adding an email for an employee the notifications are set to none. Each employee has a Notifications page where they can enter email addresses and text message addresses and choose which events trigger a notice sent to each address.  (Managers with permission to edit employees can also view and set up these notifications for employees from the Employee details page or the Notifications Grid.)

You can stop automatic notifications from being sent out when Publishing & Unpublishing by changing that option on your SETTINGS page. This option can be turned on and off and at any time and the change goes into effect immediately (it does not requiring logging out and back in to go into effect).

Stopping Notices when Changing Shifts on a Published Schedule
When changing a shift on a published schedule you can check or uncheck the box for sending notifications to affected employees. A useful Schedule View when making multiple changes to a published schedule is the Multi-Shift Edit Schedule View which allows you to change a number of shifts, set whether or not to send notifications and then Save Changes all at once. Note these check boxes all default on or off according to your SETTINGS page notification option choice.

Messages can be viewed when users sign-in to WhenToWork.com. Messages can be forwarded to the user E-mail if their E-mail address is entered into the system, and they choose that option on their Notifications page. (Separate notification options can be set up for each email and text message address entered.) 

On published weeks, when a new schedules or schedule changes are e-mailed to employees , the e-mail also includes a link for them to confirm receipt. When confirmed, the confirmed icon appears on the Statistics and By Employee schedule view.

On the Statistics and By Employee schedule views (You can see the status of whether employees have been e-mailed the schedule, confirmed receipt of e-mail, or has logged in and viewed the schedule.)

 

Related Topics: 

How Messaging Works 

Enter E-Mails for Automatic Forwarding